Questions?

We've got answers!

Shipping & Returns

All orders should ship within 14-16 days from purchase.

Custom orders, such as decorated apparel, cannot be returned unless the merchandise is defective or we made an error during the decoration process.

Standard Ground

Yes, we offer local pickup at our facility. Simply select LOCAL PICKUP at checkout.

Yes, we will ship all items to one location.

Order Changes & Cancellations

All orders must be canceled before the decoration process begins. Please email info@disalcustom.com with any cancellation needs.

Yes, the change must be communicated and approved before the decoration process begins.

Product Related

We carry a wide range of products and brands. Please email us at info@disalcustom.com to discuss your order needs.

Yes, we will work with our clients on creating custom orders for schools, businesses and/or sports teams.

Yes, we offer personalization. All personalization requests can be sent to info@disalcustom.com.

Most of our products have care instructions on each individual product page.

Wholesale + Team/Business Stores

We can be reached at 860-314-1342 or info@disalcustom.com.

Store requests can be made via our contact page, by emailing us at info@disalcustom.com or by phone at 860-341-1342.

Yes! All requests can be made via our contact page, by emailing us at info@disalcustom.com or by phone at 860-341-1342.

Yes! All requests can be made via our contact page, by emailing us at info@disalcustom.com or by phone at 860-341-1342.

Other Questions

Yes! All requests can be made via our contact page, by emailing us at info@disalcustom.com or by phone at 860-341-1342.

Disal is always seeking talented individuals to join our team. Please explore the current available positions here.

No problem! Shoot us a note here and we'll do our best to get back to you within 24-48 hours.

You can also email us directly at info@disalcustom.com or call us at 860-341-1342